Terms of Service
Terms and conditions governing the use of our website
Last Updated: 03/09/2025
Effective Date: 03/09/2025
Overview
These Terms of Service govern your use of the LibraryConnect website. By accessing or using our website, you agree to be bound by these terms. These terms comply with UK law and government requirements for public sector service providers.
OFFICIAL - FOR PUBLIC RELEASE • Governed by the laws of England and Wales
1. Acceptance of Terms
By accessing or using the LibraryConnect website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
You represent that you have the legal capacity to enter into these terms. If you are accessing the site on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms.
We reserve the right to modify these terms at any time. Updated terms will be posted on this page with a revised effective date. Your continued use of the website after changes constitutes acceptance of the new terms.
If you do not agree to these terms or any updates, you must discontinue use of the website immediately.
2. Permitted Use of Website
You may use this website for lawful purposes only, including learning about LibraryConnect services, contacting us for information, and accessing publicly available resources and documentation.
You must not use the website to: transmit harmful, offensive, or illegal content; attempt to gain unauthorised access to our systems; interfere with website operation; or violate any applicable laws or regulations.
Government users must ensure their use of this website complies with their organisation's IT policies and any applicable public sector regulations.
We reserve the right to monitor website usage and take appropriate action against misuse, including restricting access where necessary.
3. Information Accuracy
We make reasonable efforts to ensure that information on our website is accurate and up-to-date. However, we cannot guarantee the completeness, accuracy, or currency of all content.
Information on this website is provided for general information purposes only and should not be relied upon as professional, technical, or procurement advice without independent verification.
We reserve the right to update, modify, or remove content at any time without notice. Service specifications, features, and availability may change during development.
Users should verify information independently and contact us directly for current, detailed information about our services and capabilities.
4. Intellectual Property Rights
All content on this website, including text, graphics, logos, images, software, and documentation, is owned by LibraryConnect or our licensors and is protected by intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use the website content for informational purposes only, subject to these terms.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any website content without our express written permission.
You agree to respect all intellectual property rights and not to infringe upon the rights of LibraryConnect or third parties.
5. Disclaimers
This website and all content are provided 'as is' without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components. Website availability may be affected by maintenance, updates, or technical issues.
We make no representations about the suitability of our services for any particular library or organisation. Suitability assessments must be made independently based on specific requirements.
Nothing on this website constitutes professional advice, and you should not rely on website content as a substitute for professional consultation or independent evaluation.
6. Limitation of Liability
To the fullest extent permitted by law, LibraryConnect shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the website.
This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.
Our total liability to you for all claims arising from website use shall not exceed £100, regardless of the basis of the claim.
Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence.
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which forms part of these terms.
By using this website, you consent to the processing of your personal information as described in our Privacy Policy and in accordance with UK data protection law.
We process personal information in compliance with the Data Protection Act 2018, UK GDPR, and other applicable privacy laws and regulations.
You have rights regarding your personal information as set out in our Privacy Policy. You may exercise these rights by contacting us using the details provided.
8. Termination
We reserve the right to terminate or suspend your access to the website at any time, with or without notice, for any reason, including breach of these terms.
If you violate these terms, your permission to use the website terminates automatically, and you must cease all use immediately.
Provisions of these terms that by their nature should survive termination shall remain in effect, including intellectual property rights, disclaimers, and limitation of liability.
Upon termination, you must destroy any downloaded or printed materials obtained from the website, except as required for legitimate business records.
Contact Us
We aim to respond to all legal enquiries within 5 business days.
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
These terms, together with our Privacy Policy, constitute the entire agreement between you and LibraryConnect regarding use of the website.